Privacy policy

This Privacy Policy applies between you, the User of this Website, and ZenithWave Capital Ltd., the owner and provider of this Website. This policy complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and, where applicable, the Digital Personal Data Protection Act (DPDPA) 2023 of India.

ZenithWave Capital Ltd. is a private limited company registered in England and Wales under Company Number 16252585 with its registered office at Southbridge House, Southbridge Place, Croydon, CR0 4HA, United Kingdom. You may contact us at support@zenithwavecapital.com.

1. Who We Are

ZenithWave Capital Limited (“Company,” “we,” “us,” or “our”) is a company registered in England and Wales (Company No. 16252585) with its registered office at:
Office 3A-1, Southbridge House, Southbridge Place, Croydon, London, CR0 4HA, United Kingdom.

For the purposes of the UK General Data Protection Regulation (“UK GDPR”) and, where applicable, the EU GDPR and India’s Digital Personal Data Protection Act 2023 (“DPDPA”), we act as the data controller—meaning we determine the purposes and means of processing your personal data.

We process personal data based on one or more of the following lawful bases under Article 6 of the UK GDPR:
- Your consent;
- Performance of a contract with you;
- Compliance with legal obligations;
- Our legitimate interests.

2.  Information We Collect

We may collect and process the following categories of personal data:

  • Personal details: name, email, phone, postal address, date of birth, ID documents (where applicable).
  • Account & training data: enrolment history, course progress, test scores, certificates.
  • Payment information: billing address, card details, transaction history (processed via secure third parties).
  • Technical data: IP address, device/browser type, operating system, referral and exit URLs, cookies and trackers.
  • Communication records: emails, live chat messages, support tickets, survey responses.

We do not intentionally collect special category data unless it is provided voluntarily or required by regulation (e.g., KYC/AML checks).

3. How We Use Your Information

We process personal data under legal bases including contract, legitimate interest, legal obligation, and consent. Common purposes include:

  • Providing and improving our educational services and partner offerings.

  • Administering accounts, transactions, certificates, and user progress.

  • Meeting legal and compliance duties (e.g., KYC, AML, financial regulations).

  • Communicating updates, offers, and responses to your inquiries.

  • Analysing platform usage to enhance user experience and security.

  • Preventing fraud, ensuring cybersecurity, and enforcing our Terms.

  • Any additional purpose explicitly consented to by you.

4. How We Share Your Information

We do not sell your data. We may share personal information with:

  • Trusted service providers: cloud hosting, LMS vendors, analytics, email delivery, and payment processors.

  • Institutional partners: in connection with joint academic programmes or funded trading accounts.

  • Legal/regulatory bodies: when required to comply with applicable laws or protect legal rights.

  • Buyers/investors: in case of company acquisition, merger, or restructuring (under NDAs).

  • Others: only with your prior consent or as legally permitted.


5. Cookies and Tracking Technologies

We use first- and third-party cookies, pixels, and similar tools to:

  • Operate and secure the website

  • Analyse usage and performance

  • Deliver personalised content or ads

  • Remember user preferences

You can control cookie settings through your browser. Blocking cookies may impact site functionality. We currently do not respond to Do‑Not‑Track signals but may update this as standards evolve.


6. Data Retention

We retain data only as long as required for the relevant purpose:

  • Accounts: While active and for a reasonable period after closure.

  • Courses & certificates: Per regulatory/accreditation retention periods.

  • Payments: Per tax laws (typically 6 years).

  • Compliance records: Per applicable law (e.g., ID verification).

After expiration, we delete or anonymise data. Backups are encrypted and automatically purged on a rotation schedule.

7. Your Rights and Choices

You have the right to:

  • Access your personal data;

  • Request correction of inaccurate or incomplete data;

  • Request deletion of your data ("right to be forgotten");

  • Restrict or object to processing;

  • Request portability of your data in a machine-readable format;

  • Withdraw previously given consent;

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO) at https://ico.org.uk or your local data protection authority.

To exercise any of these rights, please contact us (see Section 11). Verification may be required.

8. International Data Transfers

We operate primarily in the UK, but your data may be transferred or accessed internationally:

  • Inbound from EEA: Covered by UK’s adequacy decision (June 2021).

  • Outbound transfers (e.g., to the USA or India): Covered via UK IDTAs, EU SCCs, and supplemental safeguards like encryption, access control, and secure servers.

  • Consent-based transfers: Used only where explicitly permitted by law and provided by you.

Documentation and safeguards can be shared upon request.

9. Children’s Privacy

Our services are not intended for use by children under the age of 16. We do not knowingly collect data from minors. If you believe a child has submitted data to us without consent, contact us to have the data deleted.

10. Updates to This Policy

ZenithWave Capital may update this Privacy Policy from time to time. Material changes will be posted on our website or directly communicated to you. Continued use of our site or services after updates indicates your acceptance of the revised terms.

11. Contacting Us

For any data protection inquiries, requests, or concerns, please contact:

ZenithWave Capital Limited
Office 3A-1, Southbridge House, Southbridge Place,
Croydon, London, CR0 4HA, United Kingdom
📞 Phone: +44 799 006 4079
📧 Email: support@zenithwavecapital.com

Created with